PRIVACY POLICY

Last updated: April 10, 2026

1. Introduction

Plenova Labs LLC, a Florida limited liability company with its principal place of business in Fort Lauderdale, Broward County, Florida ("Company," "we," "us"), operates EdgeCal ("Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.

2. Information We Collect

Information you provide:

  • Email address (via our authentication provider)
  • Account preferences and notification settings
  • Any information you submit through contact forms or support requests

If and when the Service offers optional features such as third-party account connections, messaging integrations, or paid subscriptions, we will collect only the minimum information required to operate those features and will update this Privacy Policy accordingly.

Information collected automatically:

  • Usage data (pages visited, features used, timestamps)
  • Device information (browser type, operating system)
  • IP address and approximate location derived from it
  • Essential cookies for session and authentication state

Information from third parties:

  • Authentication data from our identity provider (email address)
  • Payment metadata from our payment processor where you purchase a subscription (we do not receive or store full payment card numbers)

3. How We Use Your Information

  • To provide and maintain the Service
  • To authenticate your identity and manage your account
  • To display your connected portfolio data within the dashboard
  • To send notifications you have opted into (forecast alerts, market updates)
  • To process payments and manage subscriptions
  • To improve the Service, analyze usage patterns, and fix bugs
  • To comply with legal obligations

4. What We Do Not Do

We will never:

  • Sell your personal information to third parties
  • Execute trades, place orders, or move funds on your behalf
  • Access, custody, or transfer your money or assets
  • Act as a broker, exchange, money transmitter, or investment adviser
  • Use your account data for any purpose other than operating and improving the Service
  • Send you marketing communications without your consent

5. Data Storage and Security

Your data is stored on secure, encrypted infrastructure provided by our database provider (hosted on AWS). We implement row-level security, HTTPS/TLS encryption in transit, encryption at rest, strict access controls, and least-privilege service credentials. Authentication tokens are handled by our identity provider and are never stored in plaintext.

No method of transmission or storage is 100% secure. While we apply industry-standard protections, we cannot guarantee absolute security.

6. Third-Party Service Providers

We use the following categories of third-party service providers that may process limited personal data on our behalf:

  • Identity and authentication provider — Email-based account authentication
  • Database and backend infrastructure provider — Encrypted storage of account data
  • Hosting provider — Web hosting, edge delivery, and serverless functions
  • Payment processor — Processing of subscription payments (where offered)
  • Product analytics provider — Aggregated usage analytics to improve the Service

Each third-party provider is bound by its own privacy policy and data processing commitments. We select providers that meet reasonable security and compliance standards.

7. Verification Records

To support the integrity and auditability of our published accuracy statistics, EdgeCal may publish cryptographically verifiable records of analytical outputs to a tamper-resistant public verification layer. These records contain only non-personal analytical metadata (such as the market identifier, the timestamp, and the model's probability estimate). They do not contain, and are never linked to, any personally identifiable information about any user of the Service.

8. Cookies

We use essential cookies to maintain your session and authentication state. We do not use third-party advertising or tracking cookies. You can disable cookies in your browser settings, but this may affect your ability to use the Service.

9. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it by law. Anonymized, aggregated analytics data may be retained indefinitely.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Request a portable copy of your data
  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at the email below.

11. California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act. We do not sell or share personal information as those terms are defined under California law. You may request disclosure of the categories and specific pieces of personal information we have collected about you, request correction of inaccurate information, and request deletion of your data, subject to legal exceptions.

11a. European Economic Area and United Kingdom Residents (GDPR / UK GDPR)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, Plenova Labs LLC acts as the data controller for your personal information. We process your data on the following lawful bases: (a) performance of our contract with you (to provide the Service), (b) our legitimate interests in operating, securing, and improving the Service, and (c) your consent where required.

You have the right to access, correct, delete, port, restrict, or object to our processing of your personal data, and to lodge a complaint with your local data protection authority. Where we transfer personal data outside the EEA or UK, we rely on appropriate safeguards such as Standard Contractual Clauses.

12. Children

The Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on the Service. Continued use after changes constitutes acceptance.

14. Contact

For questions about this Privacy Policy or to exercise your data rights, contact us at:

privacy@edgecal.xyz

Plenova Labs LLC
A Florida limited liability company
Fort Lauderdale, Broward County, Florida